Raven Plume Consulting

Positive Impact Sessions

Our Positive Impact Sessions are customized intense strategy sessions that can be developed for any funeral professional facing challenges with the increasingly changing consumer demand for atypical funeral services, cremation, and everything else that goes with it. Kick Start (or Re-Energize) your Business with these 90 Minute Intense Consultations!

Each 90 minute session is customized and designed around your unique circumstances and focuses on providing answers to questions, solutions to problems, and expert advice to real-life situations.  Positive Impact Sessions will provide a clear-cut path to jumpstart a plan towards improving client satisfaction, customer service, service offerings, and funeral service relevance with the goal of dramatically increasing the number of families using your firm, their overall satisfaction with your firm, and the improvement in the perception of the importance and necessity of the funeral rite.



Ignite is a customized intense strategy session that can be developed for any funeral professional facing challenges with the increasingly changing consumer demand for cremation and everything else that goes with it.

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Cremation didn’t kill embalming; poor embalming did! We have to do a better job if we plan to move embalming forward. We need to communicate better amongst ourselves using scientific language and understand not only what to do, but why we do it. Learn to think small to create a better picture for your families. 

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The Arrange session brings options and brainstorms with you on how you can better connect with your families  and how you can introduce them to your professional service offerings in a way that’s more meaningful and helpful. Discussion focuses on how to arrange personalized meaning. and significance into services offered to families.

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In an age of cremation, funeral directors are finding themselves being more creative than ever. Cremation does not mean cremation only and “traditional” funeral services are far from “traditional” anymore. The options for meaningful events are endless and exciting for both funeral directors and their families. Are you looking to expand your horizons with your offerings to all of your families? Do you enjoy brainstorming and talking through situations and issues? Then this is the session for you. Ryan Ballard and Brian Waters will share their experience and work with you in creating exceptional services for your families.

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Life requires hard decisions at times and decisions affect family, friends, business, and personal values. How do we navigate forward and what will happen? Acquire sessions address all of the elements of an acquisition, whether you are selling your business or are buying/expanding an existing one. We can discuss both aspects and entertain the question of “now what?” Change is happening and opportunity abounds, but where do we go from here?

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Love it or hate it, it is critical to understand why you should always be in the recruiting mindset and looking for talent.

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You’ve spent time, money, and resources bringing someone on board, now what? Now it’s your job to keep them engaged, supported, and invested in the work. Protecting your investment is critical to your bottom line, operations, and your staff.

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An air conditioning is one of the greatest conveniences that’s ever been introduced to a car salon.

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We provide a full-fledged assessment and a thorough and professional mechanical checkup for any engines!

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