LIVE VIEWING of the All New On-Demand Crematory Operator Certification
Obtain your Crematory Operator Certification online with the ICCFA!
The on-demand training officially kicks off on June 27 with a LIVE viewing of the trainings with Larry & Poul available to answer questions in the chat.
The on-demand trainings will officially become available on June 28.
The extensive training curriculum includes:
Why Are You Here? Cremation History/Becoming a Cremation Specialist
Performing cremations is far more involved then simply the act of cremation itself. In this section you will learn why becoming certified is important, why people choose cremation, and why it is essential to become a Cremation Specialist.
Cremation Defined/Combustion Theory/Anatomy of a Cremator
Learn the science of cremation, and what actually happens during the process. Discover how the cremation equipment is designed to perform the process safely, and efficiently.
Learn how to actually perform cremations and many of the different scenarios that could occur requiring actions on the part of the crematory operator. Because every case is different, we explore how, even with the most technologically advanced equipment, operator choices and actions can affect the cremation.
Handling Human Remains in the Crematory/Cremation and the Environment/Maintenance and Troubleshooting
Proper handling of the dead is important, not only for the safety of the operator and crematory staff, but also for the dignity and respect for the deceased. Learn how to serve the deceased AND their families at the same time.
Law – Why You Are Here? The History of Crematory Law
It all starts with knowing why you are getting this certification, and it’s all about understanding the things – legal things – that have created such a high risk of potential liability for cremation. By knowing the ‘why’ we can better prevent the risks.
Law – The Cremation Law Basics
The basics of anything are really the principles on which everything else is built. For cremation liability it includes receipt of the deceased, chain of custody, identification, just to name a few. Once we know the basics, we can build a great cremation program.
Law – Crematory Operations
Nothing is easy, and when it comes to day-to-day operations in the crematory you will see and deal with everything. Handling funeral professionals that want to rush the process; companies that want you to recycle; cremated remains that are never retrieved, and even body donations. There are so many scenarios, and knowing what you can do will help protect you from the potential risk.
Law – Forms and Ethics
Now that you know what to do according to best practices and regulations – how do you document it all? Saying you do things right is one thing, but showing it in writing through your forms is quite another. And then there is this ethical side of everything. Doing it right may not always be the ethical choice. So how do you handle ethics?
Poul LemastersGeneral Counsel | ICCFA
Poul began his career in deathcare more than 20 years ago as a funeral director and embalmer. He quickly recognized that the growing risk and liability in deathcare along with the lack of support and resources for those in this profession made for a deadly combination. So, he decided to go to law school—and he passed!
Today, Poul uses his unique background in both deathcare and law to provide resources and counsel to other deathcare professionals. He gets calls for assistance in risk management, daily operational conflicts, form and contract reviews, valuations, and regulatory matters. Basically, all the exciting issues our profession has to offer. Poul advises several funeral home, crematory, cemetery, and trade associations across the United States. He also shares his know-how with those in the field by serving as General Counsel and Advisor for ICCFA and is integral in the development of the Educational Programs.
You’re always welcome to call Poul to learn about proactive prevention for your business, or for some reactive counseling after you get sued.
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