Raven Plume Consulting
If our purpose is our “why” then are Values are our “how.” Our Values keep us in check, support our purpose of helping funeral professionals succeed, and guide every decision we make, advice that we give, and action we take at Raven Plume.
We Have Compassion
We care about and serve the diverse people we connect with everyday, central to our purpose.Our clients, our peers, and the public.
We Build Trust
We create an environment of trust through transparency, honesty, and open, genuine communication. We always give benefit of the doubt first.
We Embrace the Power of Listening
To remain relevant and humble, we remain open minded and curious. Although our value is in advice and expertise, we acknowledge we wouldn’t have any if we didn’t listen and learn to those that know more than we do.
We Never Assume
We acknowledge that assumptions are rarely true (unless you know the whole story) and instead we find the courage to ask questions first. Assuming leads to false perceptions that can be perceived as truth, and because we fight this every day as a profession for us to make uninformed assumptions would be the height of affected superiority.
We aim high, and continue to raise the bar. We would rather aim for success versus perfection, and believe that a lofty goal can be reached only through continual effort, motivation, and sometimes multiple failures. “High expectations are the key to everything.” Sam Walton.
Working Together for the Good of the Profession
Humility and selfless determination make for a better result. True teamwork and collaboration will result in endless successes. “It is amazing what you can accomplish if you do not care who gets the credit.” Harry Truman.